I hereby provide my express consent to Hem Securities Limited/Hem Finlease Private Limited to undertake the Know Your Customer (KYC) process through online/digital mode for the purpose of opening my Demat and Trading account, in accordance with the applicable regulatory guidelines issued by SEBI and other competent authorities.
I also agree to share the OTP as and when required to complete the online account opening process.
I have understood the information requirements of this form (read along with FATCA and CRS instructions) and hereby confirm that the information provided by me/us on this form is true, correct and complete. I also confirm that I have read and understood the FATCA & Terms and conditions and hereby accept the same. The name in your account will be updated as per the Income Tax database in accordance with applicable exchange regulations.
Acknowledgment of Terms and Conditions:
I have read, understood, and agree to abide by the terms and conditions of the broking account as outlined in the account opening form and the Hem Securities Limited/Hem Finlease Private Limited policies.
I hereby give my consent to open a Demat and trading account with Hem Securities Limited/Hem Finlease Private Limited., and to fetch my KYC and CKYC details from KRA/CKYC records, and to update/modify my KYC and CKYC details in KRA/CKYC records.
Consent to Verification:
I hereby give my consent to HEM SECURITIES LIMITED/HEM FINLEASE PRIVATE LIMITED conducting necessary background verifications and contacting me even if my number is registered on DND, including validation of my KYC (Know Your Customer) documents, as required under applicable regulations.
I hereby give my consent to open a Demat and trading account with Hem Securities Limited/Hem Finlease Private Limited., and to fetch my KYC and CKYC details from KRA/CKYC records, and to update/modify my KYC and CKYC details in KRA/CKYC records.
I agree and give my express consent to fetch my PAN number from the Credit Bureaus, based on my verified mobile number provided by me for the purpose of providing you with the HEM SECURITIES LIMITED/HEM FINLEASE PRIVATE LIMITED services.
I agree and give my consent to use my mobile number to check for existing Account Aggregator profiles linked to my mobile number to improve experience.
I/We also instruct HEM SECURITIES LIMITED/HEM FINLEASE PRIVATE LIMITED to download information available from KRA/CKYC.
I am/We are also aware that for Aadhaar OVD based KYC, my KYC request shall be validated against Aadhaar details. I/We hereby consent to sharing my/our masked Aadhaar card with readable QR code or my Aadhaar XML/Digilocker XML file, along with passcode and as applicable, with KRA and other Intermediaries with whom I have a business relationship for KYC purposes only.
I understand and agree that HEM SECURITIES LIMITED / HEM FINLEASE PRIVATE LIMITED reserves the right to reject, suspend, restrict, or terminate my account opening request or related services at its sole discretion in case of regulatory, compliance, risk management, suspicious activity, or incomplete documentation requirements.
I acknowledge that OTPs, passwords, MPINs, and authentication credentials are confidential in nature and shall not be shared with any third party. I understand that HEM SECURITIES LIMITED / HEM FINLEASE PRIVATE LIMITED shall not be liable for any unauthorized access or transactions arising due to my negligence.
I agree that electronic records, digital consents, OTP-based authentication, and electronic communications shall constitute valid and legally binding acceptance under applicable laws, including the Information Technology Act, 2000.
I understand that investments and trading in securities markets are subject to market risks, and HEM SECURITIES LIMITED / HEM FINLEASE PRIVATE LIMITED does not guarantee any returns, profits, or protection against losses.
I understand that certain services may depend upon third-party platforms, exchanges, depositories, banks, payment gateways, telecom operators, or regulatory systems, and HEM SECURITIES LIMITED / HEM FINLEASE PRIVATE LIMITED shall not be liable for delays, failures, or interruptions caused by such third-party systems.
I understand and agree that HEM SECURITIES LIMITED / HEM FINLEASE PRIVATE LIMITED reserves the right to amend, modify, or update its policies, charges, terms, and conditions from time to time in accordance with applicable laws and regulatory requirements.
I agree that all disputes shall be subject to the exclusive jurisdiction of courts and regulatory authorities located in Jaipur, India.
I authorize HEM SECURITIES LIMITED / HEM FINLEASE PRIVATE LIMITED to share my information with exchanges, depositories, regulators, statutory authorities, or government agencies as required under applicable laws and regulatory requirements.
I understand that inactive or dormant accounts may be temporarily restricted in accordance with applicable regulatory guidelines and internal risk management policies.
I hereby give my consent to monitoring and recording of calls, emails, chats, and electronic communications for compliance, audit, grievance handling, surveillance, and security purposes.
I hereby give my consent to the collection and processing of device details, browser information, IP address, and application usage data for security, fraud prevention, analytics, and compliance purposes.
I hereby give my consent to receive communications, alerts, statements, regulatory updates, promotional messages, and service-related information through SMS, email, calls, WhatsApp, push notifications, or other electronic modes.
I understand that HEM SECURITIES LIMITED / HEM FINLEASE PRIVATE LIMITED acts as an execution platform and shall not be responsible for my investment decisions unless specifically agreed otherwise.
I understand and agree that HEM SECURITIES LIMITED / HEM FINLEASE PRIVATE LIMITED shall not be liable for any loss, delay, interruption, or inability to perform arising due to force majeure events including system failures, cyber-attacks, natural disasters, regulatory restrictions, network outages, or events beyond reasonable control.
I/We wish to opt for Electronic Delivery Instruction Slip (E-DIS)/DDPI at the time of account opening. However, the physical DIS booklet should be issued to me/us immediately on my/our request at any later date.
HEM SECURITIES LIMITED/HEM FINLEASE PRIVATE LIMITED will provide the DP statement as per the SEBI requirement.
HEM SECURITIES LIMITED/HEM FINLEASE PRIVATE LIMITED will share the email ID with the RTA and capture the default mode as electronic for receiving Annual reports.
Dividends/interest will be received directly into the client's bank account through ECS.
I hereby acknowledge that I have read, understood, and agreed to the terms outlined in HEM SECURITIES LIMITED/HEM FINLEASE PRIVATE LIMITED Privacy Policy. I hereby provide my consent for HEM SECURITIES LIMITED/HEM FINLEASE PRIVATE LIMITED to collect, use, store, and process my personal data in accordance with the provisions set forth in the Privacy Policy.
I confirm that my sole country of residence is India. I understand that the information provided in this application is required for regulatory and compliance purposes.
I confirm that the bank account(s), Aadhaar, and PAN details provided belong to me and are accurate.
I authorize HEM SECURITIES LIMITED/HEM FINLEASE PRIVATE LIMITED to access and verify my information for account setup, compliance, and service-related purposes.
I authorize HEM SECURITIES LIMITED/HEM FINLEASE PRIVATE LIMITED to facilitate transactions and related activities as requested by me through the mobile application.
I understand that enabling trading features is subject to applicable regulations and internal policies of HEM SECURITIES LIMITED/HEM FINLEASE PRIVATE LIMITED.
I acknowledge that I have read, understood, accepted, and agreed to the following documents and policies:
Terms & Conditions
Privacy Policy
Risk Disclosure Document
Tariff / Schedule of Charges
Rights & Obligations
Policies and Procedures
Risk Management Policy
Risk Disclosure Statement:
I acknowledge and accept the risks involved in trading and investing in securities and derivatives, as detailed in the Risk Disclosure Document provided to me.
Use of Personal Information:
I authorize HEM SECURITIES LIMITED/HEM FINLEASE PRIVATE LIMITED to collect, process, and use my personal and financial information in accordance with applicable laws and the firm's privacy policy.
TERMS AND CONDITIONS
Applicable to: www.hemsecurities.com and www.hemnxt.com
IMPORTANT: Please read these Terms and Conditions carefully before accessing, registering on, or using the Platform or any of the HSL/HFPL Services. By proceeding further or completing the registration process, you confirm that you have read, understood, and agreed to be legally bound by these Terms and Conditions and our Privacy Policy. If you do not agree to any of these terms, you must immediately exit this website.
1. Introduction
These Terms and Conditions of Use ("Terms") govern your access to and use of the websites www.hemsecurities.com and www.hemnxt.com (collectively, the "Platform"), along with all services, tools, and content made available by Hem Securities Limited and Hem Finlease Private Limited (collectively referred to as "HSL/HFPL", "we", "us", or "the Company").
These Terms constitute an electronic record within the meaning of the Information Technology Act, 2000 and the rules made thereunder, and are generated by a computer system without the requirement of any physical signature. Your use of the Platform, or your completion of the registration process, serves as your express acceptance of these Terms.
2. Acceptance of Terms
By accessing the Platform or availing any HSL/HFPL Services, you confirm that:
You have fully read, understood, and agree to be bound by these Terms and our Privacy Policy.
You are at least 18 years of age, or are a guardian acting on behalf of a minor with the necessary authority to do so.
You are legally competent to enter into a binding contract and are not barred from receiving services under any applicable law.
You are accessing the Platform in your individual capacity, or as a duly authorised signatory of a legal entity.
All information and documents provided by you during registration and thereafter are true, accurate, and complete.
You further acknowledge that the Company retains the right to amend these Terms at any time, with or without notice. It is your responsibility to review these Terms periodically. Your continued use of the Platform following any modification constitutes your acceptance of the revised Terms.
3. Eligibility
To use the Platform and avail HSL/HFPL Services, you must satisfy the following eligibility criteria:
You must be 18 years of age or older. If you are a guardian registering on behalf of a minor, you must have the legal authority to do so.
You must be legally competent to enter into a binding contract under the Indian Contract Act, 1872.
You must not have been barred, suspended, disqualified, or debarred by the Company or any regulatory or statutory authority.
You must ensure that funds invested are from your own bank account (or the primary account holder's account in the case of a joint account), sourced from legitimate channels through approved banking methods.
You agree to make all investment decisions independently and on an informed basis after reading the relevant offer documents.
You acknowledge sole responsibility for all investment decisions executed on the Platform, and HSL/HFPL shall not be held liable for any resulting losses.
The Company reserves the right to refuse access to the Platform or to terminate the account of any user who does not meet the eligibility criteria or who has been suspended or debarred for any reason.
4. User Account, Password and Security
To access the HSL/HFPL Services, you are required to complete the registration process on the Platform by providing accurate and complete information including, but not limited to, your mobile number, name, email address, date of birth, PAN, Aadhaar, nominee details, bank account details, photograph, and video recording, as may be required.
Your account will be activated upon successful KYC verification in accordance with the guidelines issued by SEBI, the relevant Exchanges (NSE/BSE/MCX), and Depositories (CDSL/NSDL).
With respect to account security, you agree to the following:
You shall maintain the confidentiality of your login credentials at all times and shall not share them with any third party.
You shall notify the Company immediately upon becoming aware of any actual or suspected unauthorised use of your account.
You shall ensure you log out from your account at the end of every session.
You shall be solely responsible for all activities that occur under your account and for any loss or damage resulting from your failure to maintain account security.
If you provide information that is found to be untrue, inaccurate, or incomplete, or if the Company has reasonable grounds to believe so, the Company reserves the right to suspend or terminate your account and deny access to all or any portion of the Platform.
I hereby consent to HSL/HFPL sharing my KYC documents with KYC Registration Agencies (such as CVL) as required. Once uploaded to the KYC Registration Agency system, such documents may be accessed by other intermediaries with whom you enter into a business relationship.
5. Consent
By using the Platform and availing HSL/HFPL Services, you hereby provide the following express consents:
You consent to receiving communications via SMS, email, WhatsApp, telephone calls, notifications, and other electronic means from HSL/HFPL, its affiliates, and authorised third parties regarding onboarding, products, services, and promotional and transactional messages.
You consent to HSL/HFPL and its regulated group entities fetching and accessing your credit information from Credit Information Companies, for the purpose of creditworthiness assessment and due diligence.
You consent to HSL/HFPL sharing your personal information with affiliates or partners to meet regulatory requirements applicable to them.
You consent to HSL/HFPL fetching your PAN from Credit Bureaus based on your verified mobile number, for the purpose of providing HSL/HFPL Services.
You consent to the use of your mobile number to verify existing Account Aggregator profiles to enhance your experience.
You have the option to withdraw your consent at any time, subject to the fulfilment of any pending contractual obligations. Withdrawal of consent may result in denial of access to all or part of the HSL/HFPL Services. Your continued use of the Platform following any modification of these Terms shall be deemed as acceptance of such modifications.
You may opt out of promotional communications at any time by writing to our support team. Please note that deletion of the HSL/HFPL application does not extinguish your existing obligations under these Terms or any associated agreements.
6. HSL/HFPL Services and Platform
The Platform enables users to avail financial services offered by HSL/HFPL, including stock broking, demat account management, and other related financial services, directly or through its associates, group entities, subsidiaries, and affiliates.
The Company grants you a limited, non-exclusive, non-transferable, royalty-free licence to use the Platform solely for the purpose of availing HSL/HFPL Services.
Please note the following with respect to the services available on the Platform:
The Platform may describe services currently being offered as well as those intended to be offered in the future. HSL/HFPL reserves the right to vary, postpone, or withdraw the offering of any service without prior notice.
HSL/HFPL may modify or discontinue the Platform, or any part thereof, temporarily or permanently, at any time and without liability to you or any third party.
All services are subject to applicable laws and regulations, including guidelines issued by the Securities and Exchange Board of India (SEBI), Reserve Bank of India (RBI), and other regulatory bodies.
7. Refund Policy
Transactions on the Platform with respect to stock broking and other HSL/HFPL Services are completed only after successful transfer of funds from your registered bank account. Securities purchased will be credited to your demat account within one (1) working day, or within such other period as stipulated by the applicable regulatory authority, from the date of the trade.
You acknowledge and agree that once a transaction on the Platform is completed, it cannot be cancelled by you.
In the event a transaction is recorded as successful and funds are debited from your account but the corresponding securities or services are not received, the amount will be refunded to your registered bank account within the period prescribed under applicable law. The Company, its affiliates, and partners shall not be liable for any technical or other issues originating outside of the Company's systems.
8. Content and Intellectual Property
All content and information available on the Platform, including text, graphics, logos, icons, images, data compilations, and software, is the property of HSL/HFPL or its content providers and is protected under applicable copyright and intellectual property laws.
The trademarks, trade names, and logos displayed on the Platform are registered and unregistered marks of HSL/HFPL and third parties. Nothing on the Platform shall be construed as granting any licence or right to use any trade mark without the prior written permission of HSL/HFPL or the respective owner.
You agree that you shall not:
Copy, reproduce, modify, upload, transmit, or distribute any content from the Platform for any commercial or public purpose without prior written consent from HSL/HFPL.
Remove or alter any intellectual property notices, copyright notices, or other proprietary markings on the Platform.
Create derivative works from any content on the Platform without authorisation.
Content submitted by users on discussion boards or forums on the Platform remains the property of the respective user. However, by submitting content to the Platform, you grant HSL/HFPL a worldwide, irrevocable, perpetual, royalty-free, non-exclusive licence to reproduce, modify, adapt, and publish such content. You also permit other users to copy, distribute, and display your content on the condition that they credit your authorship.
News and market data on the Platform may be sourced from external data content agencies. HSL/HFPL is not responsible for the accuracy, completeness, or availability of such third-party data.
9. Third-Party Websites and Links
The Platform may contain links to third-party websites. HSL/HFPL provides such links solely for your convenience and does not endorse, recommend, or take responsibility for the content, accuracy, or services available on any linked website. Accessing third-party websites is entirely at your own risk.
No representation or warranty is made regarding the accuracy, timeliness, or suitability of content on linked websites, and HSL/HFPL expressly disclaims any liability in connection with the same.
10. WhatsApp Groups and Communication Channels
HSL/HFPL may create and administer WhatsApp groups ("Groups") through its authorised representatives for the purpose of communicating information relating to financial investments and financial products. Membership in and use of such Groups is subject to the following:
10.1 Prohibited Conduct
Participants in the Groups shall not:
Share, upload, or transmit any unlawful, defamatory, abusive, violent, obscene, or objectionable content.
Harass, stalk, threaten, or harm any other participant through the Groups.
Infringe any copyright, intellectual property right, or disclose any confidential or personal information in violation of any agreement or applicable law.
Transmit unsolicited commercial messages, spam, or chain letters.
Upload or share any material containing viruses or malicious code.
Post religious, political, or off-topic content such as jokes and poems.
Provide investment advisory, research advisory, or any related advisory services unless duly authorised under applicable law.
Impersonate any person, entity, or representative of HSL/HFPL.
10.2 Group Administration
The Group Administrator retains sole discretion to determine whether content posted is appropriate and in compliance with these Terms, and reserves the right to remove any participant from the Group for any violation or at its discretion. Removal from the Group shall not constitute defamation.
Views or comments posted by participants do not represent the views of the Group Administrator, HSL/HFPL, or its affiliates. Participants are advised to independently verify any information, including investment-related views, shared within the Groups.
Your personal information, including your mobile number, that is visible in the Group may be used by other participants or the Group Administrator to communicate with you. By remaining in the Group, you consent to such communication.
11. Prohibited Uses
You agree that you will not use the Platform for any of the following purposes:
Selling, transferring, or assigning your account to any third party.
Impersonating any other person or entity for the purpose of creating an account or using the Platform.
Uploading or transmitting any content that is unlawful, defamatory, obscene, or otherwise objectionable.
Conducting any fraudulent, deceptive, or manipulative activities on the Platform.
Circumventing or attempting to circumvent any security measures on the Platform.
Using the Platform in a manner that violates any applicable law, SEBI regulation, or exchange guideline.
12. Violations and Suspension or Termination
Any violation of these Terms shall constitute an unlawful act and may cause irreparable harm to HSL/HFPL, its affiliates, and partners. HSL/HFPL reserves the right to seek injunctive or other equitable relief in such circumstances, in addition to any remedies available at law or in equity. In the event the Company initiates legal action against you for any such violation, you agree to reimburse all reasonable legal fees and costs incurred.
HSL/HFPL may, at its sole discretion and without prior notice, suspend or terminate your account and restrict your access to the Platform in any of the following circumstances:
Breach or violation of any provision of these Terms or any applicable law.
Conduct that is fraudulent, deceptive, or unethical.
Misrepresentation of information provided during registration or otherwise.
Requirements of risk management or regulatory compliance.
Termination of your account shall not extinguish any obligations you may have to HSL/HFPL under these Terms or any other agreements. Transaction history may be retained for purposes of regulatory and tax compliance. Where termination is initiated by HSL/HFPL, you will be notified by email.
If you wish to close your account, you may do so by contacting HSL/HFPL's support team. Any pending obligations must be discharged prior to account closure.
13. Indemnification
You agree to indemnify, defend, and hold harmless HSL/HFPL and each of its employees, agents, consultants, contractors, content providers, affiliates, and representatives from and against all claims, liabilities, losses, damages, costs, and expenses (including reasonable legal fees and court costs) arising from or in connection with:
Any breach of your representations, warranties, or obligations under these Terms.
Improper or unauthorised use of your account or the HSL/HFPL Services by you or any third party.
Your failure to maintain the security and confidentiality of your login credentials.
Your failure to inform HSL/HFPL of any changes to your personal or account information.
Your failure to comply with any applicable law, SEBI guideline, or HSL/HFPL usage policy.
Any action or inaction by HSL/HFPL taken in good faith based on your instructions.
14. Disclaimers and Limitation of Liability
HSL/HFPL shall not be liable for:
Any misrepresentation, falsification, or unavailability of services advertised on the Platform, where such issues do not originate from the Company's own systems.
Any loss or damage resulting from your downloading of information or software from the Platform.
Any technical failure, non-responsiveness, or delay attributable to circumstances beyond the Company's reasonable control.
The content, accuracy, or availability of any third-party website to which the Platform links.
The accuracy, completeness, or timeliness of any news, market data, or content sourced from external data providers.
15. Regulatory Caution
SEBI CAUTION: INVESTMENTS IN THE SECURITIES MARKET (INCLUDING MUTUAL FUND INVESTMENTS) ARE SUBJECT TO MARKET RISKS. PLEASE READ ALL INVESTMENT, OFFER AND SCHEME-RELATED DOCUMENTS CAREFULLY BEFORE INVESTING. FOR THESE TERMS, THE TERM "OFFER DOCUMENT(S)" REFERS COLLECTIVELY TO OFFER DOCUMENTS, SCHEME INFORMATION DOCUMENTS, STATEMENT OF ADDITIONAL INFORMATION, AND KEY INFORMATION MEMORANDA ISSUED BY THE RELEVANT ASSET MANAGEMENT COMPANY, AND ANY DOCUMENTS PERTAINING TO A PUBLIC OFFER.
16. Privacy Policy
Your use of the Platform is also governed by HSL/HFPL's Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy sets out how we collect, use, store, share, and protect your personal data. We strongly encourage you to read the Privacy Policy available on www.hemsecurities.com and www.hemnxt.com before using the Platform.
17. Force Majeure
HSL/HFPL shall not be held liable for any failure or delay in providing access to your account or services where such failure or delay is caused by events beyond its reasonable control, including but not limited to acts of God, fire, flood, earthquake, storm, war, civil unrest, network disruptions, pandemic, epidemic, regulatory restrictions, governmental orders, third-party hosting failures, internet service disruptions, or changes in law. This includes disruptions caused by cyber incidents, systemic outages, or regulatory actions.
18. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
With respect to transactions executed on the Exchanges (NSE/BSE/MCX), such transactions are subject to the rules, bye-laws, regulations, and circulars of the respective Exchange, and all parties submit to the jurisdiction of courts as specified by the bye-laws and regulations of the Exchange.
Subject to the above, disputes relating to these Terms and any agreement arising under or in connection with HSL/HFPL Services shall be subject to the exclusive jurisdiction of courts at Jaipur.
19. General Provisions
19.1 Notices
All official communications and notices from HSL/HFPL will be delivered to your registered email address or mobile number, or by way of general notification on the Platform. It is your responsibility to keep your contact details updated.
19.2 Assignment
You may not assign or transfer any of your rights or obligations under these Terms to any third party without the prior written consent of HSL/HFPL. HSL/HFPL may freely assign its rights and obligations under these Terms to any third party without requiring your consent.
19.3 Severability
If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.
19.4 Modifications
HSL/HFPL reserves the right to modify these Terms at any time without prior notice. The most current version of these Terms will always be available on the Platform. Your continued use of the Platform after any modification constitutes your acceptance of the revised Terms.
19.5 Entire Agreement
These Terms, together with the Privacy Policy and any other agreements, disclosures, or notices provided to you, constitute the entire agreement between you and HSL/HFPL with respect to your use of the Platform and the HSL/HFPL Services.
20. Grievance Redressal and Reporting
If you encounter any abuse, objectionable content, or violation of these Terms on the Platform, or if you have any queries or complaints regarding the HSL/HFPL Services, please contact our Grievance Officer using the contact details available on the Platform.
HSL/HFPL is committed to addressing all grievances in a timely manner in accordance with applicable law and SEBI guidelines.
By accessing this website, you confirm your acceptance of these Terms and Conditions.